*** Uys is a capable raconteur with an eventful story that shines a light on social and political history across two continents. I cant say I would recommend Signpost, but I can at least withdraw my assertion that they are a fraud/ scam.Reviews of The Echo of a Noise in London - May/June 2018 If the customer service rep I spoke to was running the sales dept, signpost would be much better off. She was able to work with me to get 3 out of 4 months of service refunded, which is why I have changed this from one star to 3 stars. I had to cancel my credit card to prevent them from getting more of my money.Īfter Posting this review, I did receive a call from a very helpful customer service rep from signpost. These stopped when I cancelled the service, but they kept billing me. I know this, because for the first 5 months, I would get 20+ emails from signpost daily. I only noticed at the end of the year, so they charged me for 4 months, without providing service. Signpost continued to bill me, beyond the 6 month trial. I cancelled before the 6 months finished, as they were over spamming my customers and I was getting a bad response from everyone they were targeting.Īfter canceling, I thought it was over. Absolutely ridiculous customer service and they will suck every penny they can out of a small business. I reached out to cancel after using only half my allotted minutes and was told that I would be billed for another month of service with zero minutes used because I requested to cancel the same day of the new billing cycle.
I immediately turned off call forwarding. I had suspected that was happening but did not previously have confirmation. I received a text from the customer stating that her call was not answered and there was no option to leave a voicemail. Again I did not receive a text with call details. A previous customer of mine called me, I was unable to answer so the call was forwarded. I contacted them regarding the issue and never got any guidance or explanation as to what was happening. The last couple months, I noticed that calls would be forwarded and then I would not receive a text or email with the call details. Customer would be scheduled on my google calendar for 130pm appointment and would be told 1130am. I repeatedly had scheduling issues caused by timezone differences.
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